FAQs

Reservations

Monday to Friday: 5pm – 1:30am
Saturday: 12pm – 1:30am
Sunday: 12pm – 12:30am

You can reserve a table directly through our website here, or by calling our reservations team on 020 7225 2502. Our reservations lines are open Monday to Tuesday 9am – 6pm, Wednesday to Friday 9am – 8pm, and Saturday to Sunday 9am – 6pm.

We do not offer a waiting list; however, our reservations page displays live availability in case of cancellations.

We always recommend reserving in advance to avoid disappointment. We are only able to accommodate walk-ins in the event of last-minute cancellations or no-shows.

Due to high demand, all tables have a time allocation which varies depending on group size. Your reservation confirmation will outline your allocated dining time.

We understand that plans can change; however, we kindly ask guests to cancel at least 24 hours in advance for reservations of up to 4 guests, and 48 hours in advance for groups of 5 or more. Otherwise, a £50 per person cancellation or no-show fee may apply.

Cancellation policies for private dining and events may differ.

Yes, we operate a smart casual dress code. We kindly ask guests to dress appropriately for the restaurant’s atmosphere. Sportswear, gym wear, flip-flops, and beachwear are not permitted. Smart trainers are acceptable.

Yes, children are welcome in the main dining room; however, guests under 21 are not permitted in the lounge and bar.

Please note that access is limited due to stairs, and we do not currently have a fully wheelchair-accessible setup. We recommend contacting our team in advance so we can advise on the best possible arrangements.

Yes, gift cards for MA/NA Mayfair are available and can be purchased on our website.

Location & Transport

MA/NA is located at 30 Upper Grosvenor Street, London W1K 7PH.

The closest stations are Marble Arch (Central Line) and Bond Street (Central, Jubilee, and Elizabeth Lines), both within a short walking distance.

Taxi ranks are available nearby on Park Lane and Grosvenor Square, both just a few minutes’ walk from the restaurant.

While MA/NA does not offer on-site parking, several public car parks are located nearby, including Grosvenor Square Car Park and Park Lane Car Park. Valet services may also be available through nearby hotels.

Dining Experience

MA/NA is a modern Japanese restaurant rooted in precision, seasonality, and refined technique, expressed through a contemporary London lens.

Yes, with advance notice, we do our best to accommodate dietary requirements and allergies. We offer a selection of vegetarian and vegan dishes, and the menu is fully gluten-free. Please inform us at the time of booking so our team can prepare accordingly.

We kindly ask guests not to bring outside cakes or food due to allergy and cross-contamination risks. However, our team can offer in-house options for celebrations.

Yes, we offer tailored touches for special occasions. Please note any requests when making your reservation.

Yes, MA/NA features a cocktail-led bar offering a curated selection of signature serves, fine wines, sake, and champagne.

Yes, MA/NA hosts a limited number of special events and collaborations throughout the year.

Yes, sound is an integral part of the experience, building subtly as the evening unfolds.

Private Dining & Events

Yes, MA/NA offers an intimate private dining room for smaller groups and special occasions, as well as full venue hire for larger events. For further information, please contact our private events team at events@thesleffgroup.com

Gift Experiences

Yes, curated dining experiences are available on our website.

Additional Information

We are a cashless restaurant and accept card payments only.

We kindly ask guests to be mindful of other diners and the overall atmosphere when taking photos.